My payment failed when attempting to signup

You tried to join, but your payment failed? Here are the main reasons.

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Here's the interface you have when you click on checkout. If you have errors, please check the following list :

  • The payment method isn't supported
    FIX: Check if you are using a Visa card, a Mastercard or Maestro card, an AmricanExpress card, or a CB card. We don't support Paypal or any other method (our payment provider is Stripe)

  • The payment was declined
    FIX: Check on your card's balance if there's more than 40$/30£/35€. If you have less, that's why you have a declined payment. 

  • I have enough money on my balance and my card is supported, but the payment is still declined
    FIX: In that case, try with another card. Or call your bank to see with them if you have a limit on your card.

 

Need any further help? Contact us.

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